Welcome to Fuzhou Xinlong Automotive Maintenance Service Co., Ltd. (“we”, “us”, “our”). By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

  • Company Name: Fuzhou Xinlong Automotive Maintenance Service Co., Ltd.
  • Address: Room 02, 1st Floor, Building 2, Jiyuan A Group, No. 15 Binzhou Road, Jinshan Street, Cangshan District, Fuzhou City, Fujian Province (formerly known as Jinyuan Juyuan Phase I Jiyuan A Group)
  • Email: [Insert Email Address]

2. Product Information

We strive to ensure that all product descriptions, pricing, and images are accurate. However, there may be occasional errors or inaccuracies. In the event that an error is discovered in product details, we reserve the right to correct it at any time.

  • Product Availability: All products are subject to availability. If we are unable to fulfill an order due to product unavailability, we will notify you and offer a refund or alternative options.
  • Product Images: The images of products on our website are for illustrative purposes only. Actual products may vary slightly due to lighting, display settings, or product updates.

3. Orders and Payment

  • Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This email does not constitute an acceptance of your order.
  • Payment: All orders must be paid in full before they are processed. We accept various payment methods, including credit/debit cards and other online payment platforms.
  • Pricing: All prices are listed in [Insert Currency]. Shipping charges, taxes, and other fees may apply and will be calculated at checkout.

4. Shipping and Delivery

  • Shipping Policy: Please refer to our [Shipping Policy](Insert Link) for information regarding shipping methods, fees, and estimated delivery times.
  • Order Processing: Orders are typically processed within 1-2 business days after payment has been confirmed. However, there may be delays during peak times or due to unforeseen circumstances.
  • Delivery: Delivery times may vary depending on the destination. We are not responsible for delays caused by external factors such as customs procedures, weather conditions, or third-party courier delays.

5. Returns and Exchanges

  • Return Policy: Please refer to our [Refund and Returns Policy](Insert Link) for details on how to return or exchange items, eligibility criteria, and the process for refunds.
  • Conditions for Returns: Returned items must be unused, in original condition, and include all original packaging and documentation. Returns are subject to approval based on the conditions outlined in our return policy.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, graphics, logos, trademarks, and software, is the property of Fuzhou Xinlong Automotive Maintenance Service Co., Ltd. and is protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website and products for personal, non-commercial use. You may not modify, distribute, or reproduce any content from our website without our prior written consent.

7. Privacy and Data Protection

  • Privacy Policy: Your use of our website and services is also governed by our [Privacy Policy](Insert Link), which outlines how we collect, use, and protect your personal data.

8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making a purchase or registering an account.
  • Ensure the security of your account and prevent unauthorized access to your account information.
  • Use the website in accordance with all applicable laws and regulations.

9. Limitation of Liability

  • Exclusion of Liability: To the fullest extent permitted by law, Fuzhou Xinlong Automotive Maintenance Service Co., Ltd. is not responsible for any indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from the use of our products or website.
  • Product Use: You agree to use our products only as intended and in accordance with any provided instructions or guidelines.

10. Indemnification

You agree to indemnify and hold harmless Fuzhou Xinlong Automotive Maintenance Service Co., Ltd., its affiliates, employees, agents, and contractors, from any claims, damages, or losses arising from your use of the website, products, or violation of these Terms and Conditions.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the People’s Republic of China.
  • Dispute Resolution: Any disputes arising from or relating to these Terms and Conditions shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts in Fuzhou, Fujian, China.

12. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be indicated at the top. We encourage you to review these Terms and Conditions periodically.