At Fuzhou Xinlong Automotive Maintenance Service Co., Ltd. (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our services, you agree to comply with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

When you visit our website, create an account, place an order, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (e.g., credit card information)
  • Order history

1.2 Usage Data

We also collect information on how our website is accessed and used, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring URLs
  • Device type and operating system

1.3 Cookies

We use cookies to enhance your experience on our website. Cookies are small files that are placed on your device and help us analyze web traffic, personalize content, and remember your preferences. You can choose to accept or decline cookies by adjusting your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and payments.
  • To communicate with you about your orders, shipping updates, and promotions.
  • To improve our website and services.
  • To personalize your shopping experience.
  • To respond to customer inquiries and provide customer support.
  • To analyze website usage to improve website functionality.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party companies that assist with services such as payment processing, shipping, and email communications. These service providers are only permitted to use your information to fulfill their functions and are prohibited from using it for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid legal request, such as a court order or government investigation.

4. Data Security

We use a variety of security measures to protect your personal information, including encryption and secure server technologies. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access, correct, or delete your personal data.
  • Request restrictions on the processing of your personal data.
  • Object to the processing of your personal data or request portability.

If you wish to exercise any of these rights, please contact us at [Insert Email Address].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us:

Fuzhou Xinlong Automotive Maintenance Service Co., Ltd.
Address: Room 02, 1st Floor, Building 2, Jiyuan A Group, No. 15 Binzhou Road, Jinshan Street, Cangshan District, Fuzhou City, Fujian Province (formerly known as Jinyuan Juyuan Phase I Jiyuan A Group)